This Privacy Policy describes the practices of Real Skills NYC ("we," "our," or "the Company") regarding the collection, use, and sharing of information from users who visit our website at [www.realskillsnyc.com] (“Site”) or provide us with personal information in other ways (collectively referred to as "Users").

Processing your personal information ("Personal Information")—which includes any data that may identify you—is necessary for fulfilling our contractual obligations, delivering our services, protecting our legitimate interests, and complying with legal and financial regulations. By using the Site, you consent to the collection, storage, use, disclosure, and other handling of your Personal Information as outlined in this Privacy Policy. We encourage you to review this policy carefully to make informed decisions.

We collect two types of information from Users:

1. Non-Personal Information: This includes unidentified data such as aggregated usage statistics, device technical information (e.g., browser type, OS, language preferences), and site activity details (e.g., pages viewed, clicks). This helps improve our Site's functionality.
2. Personal Information: Individually identifiable information, such as:

• Device Information: Geolocation, IP address, unique identifiers (e.g., MAC address).
• Registration Information: Details provided during registration, including name, email, and address.

We do not rent, sell, or share Users’ information with third parties, except as outlined in this Privacy Policy. We use your information for purposes such as communicating with you, providing updates on services, serving advertisements, marketing, and conducting analytics to enhance the Site.

We may share Personal Information with subsidiaries, affiliates, subcontractors, and trusted third-party providers for hosting, service delivery, advertising, marketing, research, and technical diagnostics. Information may also be disclosed to comply with laws, enforce our policies, prevent fraud, and protect rights or safety.

You can request to:

• Confirm whether your personal information is being processed and access it, along with additional details.
• Receive a copy of the personal information you provided to us in a structured, machine-readable format.
• Request correction or deletion of your personal information.
• Object to or request the restriction of processing your personal data.
• File a complaint with a supervisory authority.

We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce policies. Retention periods are determined based on the type and purpose of the information, and we aim to dispose of outdated data promptly. As required by regulations, we maintain records of client data, account documents, and communications. We may rectify, update, or remove incomplete or inaccurate information at any time at our discretion.

We, along with our trusted partners, utilize cookies and other technologies within our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assigns to your device as you browse a site. Cookies serve a variety of useful purposes, such as facilitating smooth navigation between pages, enabling automatic activation of certain features, remembering your preferences, and streamlining your interaction with our Services. Additionally, cookies help ensure that the advertisements you encounter are relevant to your interests and assist in compiling statistical data regarding your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any personal information that identifies you; however, we may link the personal information we have about you to the data collected from cookies. You can delete cookies by adjusting your device settings; nevertheless, if you choose to disable them, some features of our Site may not function correctly, and your online experience could be restricted.

Additionally, we utilize a tool called "Google Analytics" to gather insights into your interactions with the Site. Google Analytics tracks information such as how frequently users access the Site, which pages they visit, and more. We use the data obtained from Google Analytics solely to enhance our Site and services. This tool collects the IP address assigned to you at the time you visit, not your name or other identifiable information. We do not merge the information gathered through Google Analytics with any personally identifiable data. The use and sharing of information collected by Google Analytics regarding your visits to this Site are governed by the Google Analytics Terms of Use and the Google Privacy Policy.

Our policy solely focuses on the use and disclosure of information gathered from you. If you share your information with other parties or websites across the internet, different regulations may govern how they use or disclose the information you provide. Therefore, we strongly recommend reviewing the terms and conditions and privacy policies of each third party with whom you choose to share your information.

This Privacy Policy does not pertain to the practices of companies that we do not own or control, nor to individuals that we do not employ or oversee, including any third parties to whom we may disclose information as outlined in this Privacy Policy.

We prioritize the implementation and ongoing maintenance of robust security measures for the Site and your personal information. We adhere to industry-standard procedures and policies to protect the data we collect and retain, preventing any unauthorized use. Moreover, we ensure that any third parties we engage with are required to comply with similar security standards, in line with this Privacy Policy. While we make every effort to safeguard your information, we cannot be held accountable for the actions of individuals who gain unauthorized access to or misuse our Site, and we disclaim any express or implied warranty regarding our ability to prevent such access.

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may utilize your Personal Information, including your name, email address, telephone number, and more, either directly or through third-party subcontractors, to provide you with promotional materials related to our services that we believe may be of interest to you.

In consideration of your right to privacy, we ensure that our marketing materials include options for you to opt out of receiving future promotional offers from us. Should you choose to unsubscribe, we will promptly remove your email address or telephone number from our marketing distribution lists.

Please be aware that even if you opt out of our marketing emails, we may still send you other important email communications without giving you the option to decline. These communications may include customer service announcements or administrative notices.

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

We recognize the significance of safeguarding children's privacy, particularly in the digital realm. The Site is neither intended for nor aimed at children. Under no circumstances will we permit access to our services by minors without prior consent or authorization from a parent or legal guardian. We do not deliberately gather Personal Information from minors. If a parent or guardian discovers that their child has submitted Personal Information to us without their consent, they should reach out to us online.

We retain the right to periodically update or modify the Privacy Policy; significant changes will take effect immediately upon the posting of the updated Privacy Policy. The most recent revision will be indicated in the "Last modified" section. Your ongoing use of the Platform, after being informed of these changes on our website, signifies your acceptance and agreement to be bound by the revised terms of the Privacy Policy.

For any general inquiries regarding the Site or the information we collect about you and its usage, please feel free to contact us online.

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Last Modified AUG 2024